FP&A with Jedox at Churchill China. Churchill China PLC is a UK-based ceramics manufacturer with over 225 years of heritage, renowned for its professional-grade, super-vitrified tableware designed for demanding hospitality environments. They engineer a diverse portfolio including plates, bowls, beverage ware, serveware, cutlery and accessories, supported by rigorous testing, in-house laboratory quality control, and a global distribution network across three warehouses and 800+ distributors.
The Challenge: Outdated processes in a fast-moving market
Churchill China PLC, a global leader in the design, manufacture, and distribution of high-quality ceramic tableware, has built its reputation on craftsmanship and innovation over the last 225 years. But while the products evolved to meet modern demands, internal Finance processes didn’t keep pace.
For Matt Dunn, FP&A Manager at Churchill China, the state of financial operations reflected a common struggle in many legacy businesses. Despite advancements in enterprise resource planning (ERP) systems and spreadsheet tools, much of their work remained highly manual, transactional, and siloed. Reports were often generated through time-consuming exports and manipulations in Excel, which limited the agility of Finance and the accuracy of decision-making.
The business faced several critical challenges:
- Finance reporting processes were labor-intensive and prone to error
- Data had to be manually extracted and reshaped for use, slowing down performance reporting
- There was a lack of consistent, scalable access to financial insights for decision-makers
- Departments outside of Finance had limited visibility into planning data, hindering collaboration
In a fast-paced manufacturing environment with global reach, these inefficiencies were no longer sustainable. Churchill China needed an enterprise performance management (EPM) solution that could automate core processes, unify business data, and deliver timely insights to both Finance and the wider organization.
